ANIMAL CARE ASSOCIATE

We are looking for a positive and compassionate person to join our team of dedicated Animal Care staff at the Humane Society of Sedona. Below are some of the qualities we are looking for. If you would like to see the complete job description, please click here 

***JOB PURPOSE***

  • The Animal Care Associate is responsible for providing superior animal care to shelter animals and excellent customer service to adopters, guests, and volunteers
  • The incumbent provides hands-on care, cleaning, feeding, and enrichment of all shelter pets.
  • Actively promotes shelter animals for adoption and professionally assists all potential adopters find the right match.

***QUALIFICATIONS***

  • High School Diploma or equivalent.
  • Minimum of 2 years experience in an animal care environment preferred.
  • Excellent customer service and communication skills.
  • Ability to understand and follow verbal and written instructions.
  • Must be able to multi-task and work well under pressure.
  • Must possess a genuine passion for animals and their welfare.
  • Be willing and able to pass a background check.

***WORKING CONDITIONS***

  • Will work primarily on-site at animal care facility, with the occasion off-site special and mobile events.
  • Indoor and outdoor working environment with frequent high temperatures and exposure to sun.
  • There is a potential of exposure to parasites and infectious diseases that can be carried and transmitted by animals.

***PHYSICAL REQUIREMENTS***

  • Must be able to stand and walk (up to 8 hours per day), sit, talk and hear, stoop, bend, squat, kneel, grasp grip, put fingers together firmly and reach above and below shoulder level and lift, push or pull 50 pounds for situations of restraining or moving animals and lifting food and animal care supplies, repetitively use hands to operate computers; flex the neck upward and downward; twist the neck and the waist.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

***ESSENTIAL DUTIES***

  • Provides consistent humane animal care for all cats, dogs, rabbits, other small domestic animals in our care.
  • Completes daily cleaning routines, maintaining assigned areas in a clean, organized and professional manner.
  • Provides kennel enrichment, training, and socialization to the animals in assigned areas.
  • Monitors the health of shelter animals; follows established procedures if symptoms of illness arise based on the degree of illness or injury, and works collaboratively with the medical department to address the needs of the animal.
  • Provides medical treatments as needed
  • Conducts Intake Examinations, including vaccinations, on all new animals according to protocols. Accurately and completely enters animal information into the animal management database
  • Assists potential adopters in the selection of animals. Leads visitations and shares all information collected about the animal with the adopter.

 

PART-TIME THRIFT STORE SALES ASSOCIATE

Part-Time Thrift Store Sales Associates Wanted! The Humane Society of Sedona is seeking Part-Time Sales Associates for the thrift stores in Sedona with the following experience: sales, retail, and excellent customer service.  Positive and friendly people should apply to assist shoppers and process donations.  This is a physical job, must be able to lift 50 pounds. Competitive wages.

THRIFT STORE DRIVER AND WAREHOUSE ASSOCIATE

 

Job title Thrift Store Driver and Warehouse Associate
Reports to Thrift Store Manager

Job purpose

The Thrift Store Driver and Warehouse Associate works under the direction of the Thrift Store Manager to ensure that assigned tasks are fully completed effectively and efficiently.

Duties and responsibilities

  • Deliver or pick-up merchandise/donations courteously and with gratitude, utilizing the Humane Society of Sedona truck from/to either Thrift Store.
  • On occasion pick up/deliver items to/from Shelter or other locations as directed by Manager.
  • Responsible for loading and unloading of truck contents and placing in appropriate location(s).
  • Strategize scheduling for most cost effective deliveries & pick-ups.
  • Fully complies with Humane Society of Sedona’s policies and procedures, including customer service, merchandising, housekeeping and organizational standards.
  • Follows protocols to open and close store as needed.
  • Acts as Cashier/Salesperson as needed.
  • Perform all duties in a high level, customer relations manner.
  • Report truck maintenance and repair needs and carry out as approved.
  • Other duties as assigned by Thrift Store Manager.

Qualifications

  • High School Diploma or equivalent.
  • Must possess a clean driving record and valid Arizona Driver’s License.
  • Knowledge of warehouse equipment, tools and ability to assist with small repairs.
  • Ability to work in a team environment.
  • Good customer service and communication skills.
  • Able to work without direct supervision.

Working conditions

  • Conduct responsibilities in most weather conditions.
  • Carry-out deliveries/pick-ups at locations and in situations as seen fit for safety and protection of all and everything involved.

Physical requirements

Must be able to carry items while moving around in possibly tight places.  Squat, bend, kneel and stand during assigned work shift.  Must be able to lift heavy articles jointly, which may exceed 350 lbs. and also individually lift up to 50lbs.

Direct reports

NONE

VOLUNTEER COORDINATOR

Job title Volunteer Coordinator
Reports to Director of Operations

Job purpose

The Volunteer Coordinator is responsible for the volunteer department including recruitment, orientation, scheduling, and tracking hours of the volunteers who assist the Humane Society of Sedona (HSS) shelter, foster program and thrift store staff.

Essential Duties and responsibilities – include the following but are not limited to:

  • Successfully recruits the volunteers needed for each department, including the thrift stores and special events. Regularly works with department heads to determine the volunteer needs (numbers, abilities, etc.) for their areas. Tracks needs and prioritizes among all the needs of the organization.
  • Develops volunteer recruitment strategies based on the needs and actively promotes volunteering at HSS throughout the community. Establishes liaisons with community organizations and local businesses to promote and expand volunteer base.  Conducts presentations at local business groups.
  • Develops, organizes, promotes, and conducts Volunteer Orientations as often as needed to fill vacancies.
  • Responds to inquiries about volunteering, screens and interviews potential volunteers in order to ensure the best fit for them and HSS.
  • Assigns and schedules volunteers to their new work area and assignment. Arranges for new volunteers to attend any needed training prior to starting. Informs staff of new volunteers in advance and ensures staff is informed and ready for new volunteers.
  • Trains volunteers on how to use the volunteer database and ensures they use the schedule and sign-in for shifts.
  • Updates and maintains volunteer database and paper files, ensuring volunteer records are updated with hours worked, contacts info, skills, training, etc.
  • Updates and maintains active fosters and coordinates with Animal Care to ensure accuracy and to update placements.
  • Prepares volunteer reports monthly or as requested.
  • Prepares volunteer communication/newsletter monthly or as needed keeping volunteers up to date on happenings at the shelter.
  • Organizes and conducts volunteer recognition programs/events acknowledging their valuable service to HSS.
  • Updates and maintains the Volunteer Manual, application, web pages, and any other relevant forms and information related to the volunteer program.
  • Mediates and helps resolve volunteer disputes. In conjunction with the Director of Operations, professionally disciplines volunteers as needed.
  • Assist volunteers with technical problem shooting if they are struggling to access or utilize their volunteer account.
  • Other duties as assigned

Working Conditions and Essential Capabilities

The working conditions described here are representative of those an employee encounters while performing the essential functions of this job. At those times, the employee is subject to the typical physical requirements and hazards encountered by animal shelter employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Work Environment

  • This job operates in a professional office environment, off site venues and outside event areas in various weather conditions.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Exposure to animal dander and/or fur and/or cleaning chemicals is probable

Physical Demands

  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • The employee frequently is required to stand; sit; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • This position requires the ability to sit for long periods and sufficient manual dexterity to write and use typical office equipment on a regular basis.
  • The employee must frequently lift and/or move objects up to 15 pounds and occasionally lift and/or move objects up to 25 pounds.

Essential Mental Capabilities to perform the essential functions position:

  • Ability to understand, remember and follow instructions and procedures given in English.
  • High level reading, writing, spelling and communication.
  • Mastery of the English language.
  • Possess problem-solving capability.
  • Must be able to evaluate and recognize potentially difficult situations, behave sensitively and confidently, show good judgment and act appropriately in these situations.

Essential Emotional Capabilities to perform the essential functions of position:

  • Ability to cope with an emotionally charged environment with animals that are homeless, neglected, and/or abandoned, as well as the reality that some of the unhealthy animals in our care may be euthanized.
  • Ability to understand the Shelter’s policies and procedures regarding companion animals, animal control, and other key animal welfare issues and an ability and willingness to appropriately and accurately represent those policies when interacting with the public or otherwise representing the Shelter.

Level of Supervision:

  • Once trained, must be self-motivated and able to work with minimal supervision yet must recognize limitations in knowledge and abilities and ask for help when needed.
  • Must be able to work independently for long periods of time, as well as work within a team atmosphere with other staff and volunteers.

Direct Reports

Supervisory Responsibility

This position has no direct staff supervisory responsibilities, but does supervise the entire volunteer force.

Qualifications

Preferred Education and Experience

  1. Bachelor’s degree in social sciences, communication or related field.
  2. Prior experience as volunteer coordinator for public or nonprofit employer.
  3. Prior experience creating and implementing volunteer programs and training
  4. Excellent customer service and communication skills.
  5. Proficient in Word and Excel, preferred experience using Volgistics, Office 365 and PetPoint
  6. Ability to understand and follow verbal and written instructions.
  7. Skilled public and motivational speaker.
  8. Outgoing, extrovert tendencies, positive disposition and enjoys working with people.
  9. Past successful sales experience a plus.
  10. Must be able to multi-task and work well under pressure.
  11. Must possess a genuine passion for animals and their welfare.
  12. Be willing and able to pass a background check.