Available positions at the Humane Society of Sedona are listed below.

GUEST SERVICES REPRESENTATIVE, PART-TIME

We are looking for a positive and compassionate person to join our team Guest Services teams at the Humane Society of Sedona. Below are some of the qualities we are looking for. If you would like to see the complete job description, please click here 

***JOB PURPOSE***

• The Guest Services Representative is dedicated to assisting and supporting guests, carrying out required Guest Services activities and following procedures.

***QUALIFICATIONS***

• High School Diploma or equivalent.  College degree preferred.
• Minimum of two (2) years experience working in a customer service position, preferably in an animal care or humane society environment.
• Outstanding customer service skills.
• Strong organization and communication (both oral and written) skills.
• Excellent computer knowledge, proficiency in Microsoft Office required.  Familiarity with database use is desired.
• Must be able to multi-task and work well under pressure.

***WORKING CONDITIONS***

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee is regularly exposed to domesticated animals and susceptible to being bitten or scratched.
  • Clerical aspects of job are performed in office setting.
  • While performing the duties of this Job, work is performed constantly in an animal shelter that operates seven days per week with exposure to animals, including some with questionable health and temperament concerns, high noise levels, zoonotic diseases, and cleaning agents.
  • While performing the duties of this Job, the employee frequently positions self to handle animals of all sizes in a variety of areas and positions (low cages, high cages, on tables, on the floor, in vehicles, etc.).

The noise level in the work environment varies from low to moderate levels.

***PHYSICAL REQUIREMENTS***

• While performing the duties of this Job, the employee is regularly required to walk and stand for long periods of time.
• While performing the duties of this Job, the employee must be able to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear for extended period of times.
• The employee must occasionally lift and/or move up to 25 pounds.
• The employee must be able to place and retrieve information in and from the shelter management system.
• The employee must be able to utilize phone system, 10-key calculator, copier, scanner, desktop PC and related peripheral computer equipment.
• Specific vision abilities required by this Job include close vision and the ability to adjust focus.
• While performing the duties of this Job, the employee will be required to handle, restrain, lift and have contact with domesticated animals.
• While performing the duties of this Job, the employee must be able to bend and use legs, arm and back muscles without discomfort.
• While performing the duties of this Job, the employee is regularly exposed to and comes in close contact with domestic animals; therefore, the employee cannot be allergic to these animals.
• The employee is required to adhere to company personal appearance policy and wear supplied uniform shirts/jackets when required.
• The employee may be required to work extended hours during an animal transport, company-defined crisis or disaster situation.

***ESSENTIAL DUTIES***

• Demonstrates courteous and friendly manner and provides exceptional customer service to all guests by promptly greeting them in an open friendly manner, in person and on the phone, helping to answer questions, directs them to the right person or department, and follows through as needed.  Provides accurate information in a clear and concise manner in accordance with HSS policies.
• Professionally and with empathy receives animals from the public and gathers accurate information on surrender forms.
• Schedules animals for surrender from service and non-service areas, including customers on waiting list in conjunction with the Shelter Manager and/or Executive Director.
• Actively remains current and updated on promotions, shelter services, shelter programs and adoption efforts. Seeks out relevant information, shares with coworkers, and presents information in a concise format for volunteers and staff.
• Facilitates movement of animals from lobby area to animal care area as quickly as possible.
• Responsible for accurate and timely data entry of client and animal information into shelter management software, management of pending applications, clinic schedules, appointments, payment processing, including Lost/Found book and website for adoptable animals.
• Uses every available resource to trace and match lost and found pets with their owners.
• Processes sale of dog licenses following protocol and procedures.
• Ensures microchip information is processed completely and timely.
• Cleans, prices, creates pleasing displays and promotes Lobby Shop merchandise to adopters and guests.
• Professionally solicits donations and promotes giving opportunities to guests, accepting monetary and in-kind donations, accounting for each accurately.
• Maintains front desk files of paperwork (adoptions, licenses, etc.) and processes files for storage as needed.
• Maintains proper paperwork and filing in appropriate locations.
• Cleans the public areas of the top floor (lobby, 2 front offices, bathrooms, and conference room) and empties trash. Ensures the public areas are always tidy and clean.
• Maintains all office equipment at the front desk ensuring is in good working order.
• Professionally and positively works with all volunteers assigned to the front desk providing them with training, mentoring, and enriching work.
• Assists with clerical duties from other departments as needed.
• Other duties as assigned by Front Desk Lead and/or Executive Director.

ANIMAL CARE ASSOCIATE, FULL-TIME AND PRN

We are looking for a positive and compassionate person to join our team of dedicated Animal Care staff at the Humane Society of Sedona. Below are some of the qualities we are looking for. If you would like to see the complete job description, please click here 

***JOB PURPOSE***

• The Animal Care Associate is responsible for providing superior animal care to shelter animals and excellent customer service to adopters, guests, and volunteers
• The incumbent provides hands-on care, cleaning, feeding, and enrichment of all shelter pets.
• Actively promotes shelter animals for adoption and professionally assists all potential adopters find the right match.

***QUALIFICATIONS***

• High School Diploma or equivalent.
• Minimum of 2 years experience in an animal care environment preferred.
• Excellent customer service and communication skills.
• Ability to understand and follow verbal and written instructions.
• Must be able to multi-task and work well under pressure.
• Must possess a genuine passion for animals and their welfare.
• Be willing and able to pass a background check.

***WORKING CONDITIONS***

• Will work primarily on-site at animal care facility, with the occasion off-site special and mobile events.
• Indoor and outdoor working environment with frequent high temperatures and exposure to sun.
• There is a potential of exposure to parasites and infectious diseases that can be carried and transmitted by animals.

***PHYSICAL REQUIREMENTS***

• Must be able to stand and walk (up to 8 hours per day), sit, talk and hear, stoop, bend, squat, kneel, grasp grip, put fingers together firmly and reach above and below shoulder level and lift, push or pull 50 pounds for situations of restraining or moving animals and lifting food and animal care supplies, repetitively use hands to operate computers; flex the neck upward and downward; twist the neck and the waist.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

***ESSENTIAL DUTIES***

• Provides consistent humane animal care for all cats, dogs, rabbits, other small domestic animals in our care.
• Completes daily cleaning routines, maintaining assigned areas in a clean, organized and professional manner.
• Provides kennel enrichment, training, and socialization to the animals in assigned areas.
• Monitors the health of shelter animals; follows established procedures if symptoms of illness arise based on the degree of illness or injury, and works collaboratively with the medical department to address the needs of the animal.
• Provides medical treatments as needed
• Conducts Intake Examinations, including vaccinations, on all new animals according to protocols. Accurately and completely enters animal information into the animal management database
• Assists potential adopters in the selection of animals. Leads visitations and shares all information collected about the animal with the adopter.

VETERINARIAN TECHNICIAN, PART-TIME/PRN

We are looking for a positive and compassionate person to join our Vet Tech Team at the Humane Society of Sedona. Below are some of the qualities we are looking for. If you would like to see the complete job description, please click here 

***JOB PURPOSE***

• The Veterinarian Technician assists the Shelter Veterinarian in all aspects of the Humane Society Clinic, including surgery, laboratory diagnostics, client/employee education, administration of prescribed medications, euthanasia and clinical asepsis.
• The Veterinary Technician is responsible for intake exams of incoming animals, organizing and assisting the surgery, administration and tracking of scheduled medications, staff and volunteer training on limiting disease transmission, medical related data entry and recordkeeping, euthanasia as needed, and all aspects of the vet clinic, including surgery scheduling, prep, and assistance, ordering supplies, and cleaning. Ensures standards of sanitation are adhered and protocols are followed.

***REQUIRED QUALIFICATIONS***

• Minimum of 2 years experience as a Veterinary Assistant.
  • High School Diploma or equivalent.  
  • Strong dog and cat handling skills.
  • Must be skilled in drawing blood, vaccination, surgical assisting techniques, administering medication.  
  • Must be able to multi-task and work well under pressure.
  • Computer literate in a Windows environment.
  • Ability to utilize effective problem solving/decision making skills.  
  • Ability to communicate effectively.
  • Excellent customer service and a high degree of empathy in interacting with pet owners.  Excellent interpersonal skills. Must enjoy working with people including staff, volunteers, and the public.
  • High-degree of integrity and accountability, as well as a desire to carry out the HSS’s mission,
  • Willingness to be flexible with schedule and days off when necessary

***DESIRED QUALIFICATIONS***

• Experience working at an animal shelter.
• Experience working with PetPoint animal shelter software.
• Associates degree for Veterinary Technician.

***WORKING CONDITIONS***

• The working conditions described here are representative of those an employee encounters while performing the essential functions of this job. At those times, the employee is subject to the typical physical requirements and hazards encountered by animal shelter employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

***PHYSICAL REQUIREMENTS***

Depending on assigned task, positions for this job typically require touching, talking,hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting and intense noises.

• ENDURANCE-MOVING ABOUT: Frequently (2/3 of the time) – Move from location to location
  • WALKING: Frequently (Occurs on every shift) – Move about on foot.
  • LIFTING/CARRYING: Frequently (Occurs on every shift) – Lift by manually raising or lowering an object or animal from one level to another (including upward pulling), and or carry (transport) an object or animal, usually holding it in the hands or arms. Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 75 pounds. Also may endure physical stress.
  • CONTROLS: Frequently (1/3 to 2/3 of the time) – Use one or both arms and /or hands and/or both feet or legs to move controls on machinery or equipment.
  • HANDLING: Frequently (1/3 to 2/3 of the time) – Seize, hold, grasp, turn, or otherwise work with the hand or hands and maintain physical control of tools and/or equipment.
  • TALKING: Frequently (Occurs on every shift) – Express or exchange ideas by means of the spoken word to impart oral information to clients or the public. Convey detailed spoken instructions to other staff/vols.accurately, loudly, or quickly.
  • HEARING: Frequently (1/3 to 2/3 of the time) – Perceive the nature of sounds by the ear.
  • SEEING: Frequently (Occurs on every shift) – Obtain impressions through the eyes of the shape, size, distance, motion, color, or other characteristics of objects. This includes peripheral vision, depth perception, and the ability to adjust focus.
  • SMELLING: Frequently (Occurs on every shift) – Obtain impressions through the nose of substances organic and chemical.
  • MORE SPECIFIC VISION ABILITIES REQUIRED BY THIS JOB: Close vision for computer work; examining animals for injury, mites, etc.; locating vein for IV injections or to see pupil reflex to determine shock or death; distance vision to see and identify animals in motion, to distinguish species, breed type; color vision to distinguish color of animal, collar, or tag; to see and recognize behavioral signals of animals that indicate fear, aggressiveness, etc.; depth perception to judge size and distance; and the ability to adjust focus to distinguish color of animal and breed type.

***ESSENTIAL DUTIES***

• Assist the Shelter Veterinarian with daily clinic operations, medical procedures, surgeries, and animal care.
• Perform intake exams for incoming animals, including vaccinations, deworming, microchipping, health assessments, and medical record completion.
• Monitor animal health, evaluate medical and behavioral concerns, administer veterinarian-approved treatments and medications, and report findings to appropriate supervisors.
• Conduct daily health rounds to ensure animal well-being, support adoptability, and help reduce length of stay.
• Prepare for and assist with spay/neuter and other medical procedures, including surgical prep, recovery monitoring, sterilization of equipment, and maintaining clinical asepsis.
• Accurately enter and maintain medical records, surgical notes, medication logs, and diagnostic information in shelter software systems.
• Order and manage medical supplies and equipment while remaining within budget and using donor resources responsibly.
• Maintain cleanliness, organization, and safety of all clinic, intake, surgery, recovery, and isolation areas.
• Implement disease prevention and infectious disease protocols, including quarantine procedures and enhanced sanitation when needed.
• Train and support staff and volunteers in animal handling, safety practices, and disease prevention procedures.
• Provide compassionate client communication related to public clinic services, including surgery scheduling, check-in/check-out, and pre- and post-operative education.
• Obtain and maintain Arizona State Euthanasia Certification and perform humane euthanasia when necessary under veterinary direction.
• Perform other duties as assigned to support shelter operations and animal welfare.

VETERINARIAN ASSISTANT, PART-TIME/PRN

We are looking for a positive and compassionate person to join our Vet Assistant Team at the Humane Society of Sedona. Below are some of the qualities we are looking for. If you would like to see the complete job description, please click here 

***JOB PURPOSE***

• The Veterinary Assistant is responsible for intake exams of incoming animals, administration of scheduled medications, staff and volunteer training on limiting disease transmission, medical related data entry and recordkeeping, euthanasia as needed, and all aspects of the vet clinic, including surgery scheduling, prep, ordering supplies, and cleaning. Ensures standards of sanitation are adhered and protocols are followed.

***REQUIRED QUALIFICATIONS***

• Minimum of 2 years experience as a Veterinary Assistant.
  • High School Diploma or equivalent.  
  • Strong dog and cat handling skills.
  • Must be skilled in drawing blood, vaccination, surgical assisting techniques, administering medication.  
  • Must be able to multi-task and work well under pressure.
  • Computer literate in a Windows environment.
  • Ability to utilize effective problem solving/decision making skills.  
  • Ability to communicate effectively.
  • Excellent customer service and a high degree of empathy in interacting with pet owners.  Excellent interpersonal skills. Must enjoy working with people including staff, volunteers, and the public.
  • High-degree of integrity and accountability, as well as a desire to carry out the HSS’s mission,
  • Willingness to be flexible with schedule and days off when necessary

***DESIRED QUALIFICATIONS***

• Experience working at an animal shelter.
• Experience working with PetPoint animal shelter software.
• Associates degree for Veterinary Technician or Certified as an Approved Veterinary Assistant, or equivalent.
  • Training – Must be willing and able to obtain Arizona State Euthanasia Certification.

***WORKING CONDITIONS***

• The working conditions described here are representative of those an employee encounters while performing the essential functions of this job. At those times, the employee is subject to the typical physical requirements and hazards encountered by animal shelter employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 
• GENERAL:  Requires handling of animals and exposure to fumes from chemicals.  Subject to animal dander, bites, and scratches.  Requires stooping, bending and lifting up to 50 lbs. with reasonable accommodations. Must be able to work standing for up to 10 hours a day.

***PHYSICAL REQUIREMENTS***

Depending on assigned task, positions for this job typically require touching, talking,hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting and intense noises.

• ENDURANCE-MOVING ABOUT: Frequently (2/3 of the time) – Move from location to location
  • WALKING: Frequently (Occurs on every shift) – Move about on foot.
  • LIFTING/CARRYING: Frequently (Occurs on every shift) – Lift by manually raising or lowering an object or animal from one level to another (including upward pulling), and or carry (transport) an object or animal, usually holding it in the hands or arms. Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 75 pounds. Also may endure physical stress.
  • CONTROLS: Frequently (1/3 to 2/3 of the time) – Use one or both arms and /or hands and/or both feet or legs to move controls on machinery or equipment.
  • HANDLING: Frequently (1/3 to 2/3 of the time) – Seize, hold, grasp, turn, or otherwise work with the hand or hands and maintain physical control of tools and/or equipment.
  • TALKING: Frequently (Occurs on every shift) – Express or exchange ideas by means of the spoken word to impart oral information to clients or the public. Convey detailed spoken instructions to other staff/vols.accurately, loudly, or quickly.
  • HEARING: Frequently (1/3 to 2/3 of the time) – Perceive the nature of sounds by the ear.
  • SEEING: Frequently (Occurs on every shift) – Obtain impressions through the eyes of the shape, size, distance, motion, color, or other characteristics of objects. This includes peripheral vision, depth perception, and the ability to adjust focus.
  • SMELLING: Frequently (Occurs on every shift) – Obtain impressions through the nose of substances organic and chemical.
  • MORE SPECIFIC VISION ABILITIES REQUIRED BY THIS JOB: Close vision for computer work; examining animals for injury, mites, etc.; locating vein for IV injections or to see pupil reflex to determine shock or death; distance vision to see and identify animals in motion, to distinguish species, breed type; color vision to distinguish color of animal, collar, or tag; to see and recognize behavioral signals of animals that indicate fear, aggressiveness, etc.; depth perception to judge size and distance; and the ability to adjust focus to distinguish color of animal and breed type.

***ESSENTIAL DUTIES***

• Support smooth, efficient daily operations of the veterinary clinic and animal intake areas while ensuring humane handling, consistent procedures, and animal comfort.
• Perform intake exams for incoming animals, including vaccinations, deworming, microchipping, health assessments, and medical record completion.
• Monitor animal health, evaluate medical and behavioral concerns, administer veterinarian-approved treatments and medications, and report findings to appropriate supervisors.
• Assist with in-house medical procedures and surgeries, including preparation, recovery monitoring, equipment sterilization, and medication logging under veterinary direction.
• Conduct daily health rounds to ensure animal well-being, support adoptability, and help reduce length of stay.
• Prepare for and assist with spay/neuter and other medical procedures, including surgical prep, recovery monitoring, sterilization of equipment, and maintaining clinical asepsis.
• Accurately enter and maintain medical records, surgical notes, medication logs, and diagnostic information in shelter software systems.
• Order and manage medical supplies and equipment while remaining within budget and using donor resources responsibly.
• Maintain cleanliness, organization, and safety of all clinic, intake, surgery, recovery, and isolation areas.
• Implement disease prevention and infectious disease protocols, including quarantine procedures and enhanced sanitation when needed.
• Train and support staff and volunteers in animal handling, safety practices, and disease prevention procedures.
• Provide compassionate client communication related to public clinic services, including surgery scheduling, check-in/check-out, and pre- and post-operative education.
• Obtain and maintain Arizona State Euthanasia Certification and perform humane euthanasia when necessary under veterinary direction.
• Perform other duties as assigned to support shelter operations and animal welfare.

FULL-TIME & PART-TIME THRIFT STORE SALES ASSOCIATES

Thrift Store Sales Associates Wanted! The Humane Society of Sedona is seeking Full-Time and Part-Time Sales Associates for the thrift stores in Sedona with the following experience: sales, retail, and excellent customer service.  Positive and friendly people should apply to assist shoppers and process donations.  This is a physical job, must be able to lift 50 pounds. Competitive wages.